FAQs

Have a question? (OroSkin IPL)

Flick through our Frequently Asked Questions below. If you need further assistance, get in touch with our friendly Customer Service team with WhatsApp, Instagram, or Email

WHAT IS IPL?

Intense Pulsed Light (IPL) is a cutting-edge technology specifically designed for effective hair removal. Our IPL handset emits broad-spectrum light that targets melanin in the hair follicles. This process disrupts hair growth at the root, resulting in smoother, hair-free skin.

HOW DOES IPL WORK?

IPL technology harnesses the power of light to remove hair effectively. When our IPL handset is used, it emits a gentle pulse of broad-spectrum light that is absorbed by the melanin (pigment) in your hair. This absorption transforms the light energy into heat, which then targets and safely destroys the hair cells responsible for hair growth. This process not only removes existing hair but also significantly impedes future hair growth, ensuring smoother skin for a longer period.

HOW LONG WILL IT TAKE BEFORE I START TO SEE RESULTS?

Most customers begin to notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person.

HOW OFTEN DO I NEED TO USE IT?

We recommend using your handset once a week for the first 12 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your handset once every 2 to 3 months, or as needed. There is no need to use it more than once a week, as IPL is only effective in the growing phase of your hair cycle.

WHICH AREAS OF THE BODY CAN I USE IT ON?

You can use your handset on your entire body, including your Brazilian and face (just be sure to not get too close to your eyes).

IS IPL SAFE FOR ALL SKIN TONES?

IPL is suitable for all but the darkest skin tones. This is because the light energy may be more attracted to the pigments in the skin rather than the melanin in the hair. Refer to the skin tone chart here to see whether or not IPL is suitable for you.

ARE RESULTS GUARANTEED?

We have absolute confidence in providing you with superior effectivness and quality. And we know you’re going to love it! but if you’re still unsure, just know that it’s backed by our 90-day 100% Money-Back Guarantee.

DOES IPL REMOVE HAIR PERMANENTLY?

You actually have to be careful when anyone claims ‘permanent’ hair removal as all forms of hair removal require some maintenance. After completing your initial sessions with our handsets you will only have to use your handset once every 3 months to maintain smooth, hairless skin. Furthermore, with time, you will need fewer maintenance sessions.

WHAT'S THE DIFFERENCE BETWEEN THE OROSKIN PREMIUM ICE AND THE OROSKIN CLASSIC IPL HANDSET?
١. أوروسكن آيس هو الأكثر تقدمًا بفضل خاصية التبريد التي تسحب الحرارة بعيدًا عن الجلد، مما يسمح لك باستخدام مستوى أعلى من الليزر لتحقيق نتائج أسرع.
 
 
٢. أوروسكن آيس يتمتع بأعلى قوة، حيث يُنتج طاقة تتراوح بين ٤ إلى ١٩ جول، بينما أوروسكن كلاسيك يُنتج طاقة تتراوح بين ٣ إلى ١٣ جول.
 
 
٣. أوروسكن آيس يحتوي على ٩٩٩,٩٩٩ ومضة، بينما يحتوي أوروسكن كلاسيك على ٥٠٠,٠٠٠ ومضة.
CAN I EXPECT SIMILAR RESULTS WITH THE OROSKIN IPLS AS I WOULD GET IN A CLINIC?

Absolutely! Our handsets use clinical-grade technology that's adapted for safe and effective at-home use. The results are comparable to those of clinical laser treatments and sometimes even better. The main difference lies in a higher initial frequency of use.

WHAT CAN I DO IF I RUN OUT OF FLASHES?
على الرغم من أن أجهزتنا الليزر تحتوي على عدد محدد من الومضات، إلا أن الأرقام وفيرة للغاية عن قصد. على سبيل المثال، جهاز أوروسكن كلاسيك يحتوي على ٥٠٠,٠٠٠ ومضة كافية وزيادة ل٢ إلى ٤ أشخاص. و جهاز أوروسكن آيس يقدم ضعف هذا العدد. لذلك، كن أكيد أن نفاد الومضات ليست و لن تكون مشكلة أبدًا. نحن واثقون بأن أجهزتنا ستخدمك مدى الحياة.
WILL I GET GOOD RESULTS EVEN IF I HAVE NEVER DONE CLINICAL LASER?

This is the most frequently asked myth. No, you don't have to have a clinical laser background.

ما هي الأوضاع التي تحتوي عليها أجهزة الليزر؟
جهاز أوروسكن آيس يحتوي على ٣ أوضاع يمكن استخدامها. الوضع اليدوي، حيث يومض الجهاز عند الضغط على زر التشغيل. وضع التمرير، حيث يومض الجهاز بشكل متواصل عند استمرارك في الضغط على الزر بمجرد أن يصبح جاهزًا. الوضع التلقائي، حيث يومض الجهاز من تلقاء نفسه (عند الجاهزية) دون الحاجة إلى الضغط على أي زر. جهاز أوروسكن كلاسيك يحتوي على وضعين، الوضع اليدوي والوضع التلقائي.
HOW ARE THE IPLS POWERED?

Our handsets are not cordless, and will need to be plugged into the power supply at all times of use. Our handsets come with a 3 metre, 12v power supply.

DOES IPL HURT?

One of the biggest advantages of IPL is that it is far less painful than alternative methods of hair removal. Most customers explain the feeling as a warm sensation on the skin.

IS IPL SAFE FOR SENSITIVE SKIN?

Our handsets have been designed to be suitable for at home use, so they are gentle on skin. This means that it is suitable for sensitive skin types!

ARE THERE ANY SIDE EFFECTS FROM IPL?

When using the handset as recommended, side effects are rare. Redness and swelling is the most common side effect from IPL, which will quickly subside after treatment.

I HAVE PCOS. WILL IPL BE SUITABLE FOR ME?

IPL can definitely be used on hormonal hair growth and has proven to be quite effective. From just a few sessions, it makes hormonal hair regrowth more manageable as it doesn’t regrow as quickly, and assists with minimizing the appearance of shaver rash as you will not need to shave it as often. Then, you'll get hair-free, and you will only have to use your handset once every 3 months to maintain smooth, hairless skin. Additionally, with time, you won't need as much maintenance.

I HAVE EPILEPSY. IS IPL SAFE FOR ME TO USE?

IPL will not be suitable for you if you have severe epilepsy.

CAN I USE MY IPL HANDSET OVER FRECKLES OR MOLES?

You should not IPL over very dark freckles or moles, however light freckles are fine.

CAN I USE MY IPL HANDSET OVER TATTOOS?

You should not IPL over tattoos. The light energy will be more attracted to the pigments in the skin, rather than the melanin in the hair which can cause a reaction in the skin and blister. You should always go around your tattoos.

DO I NEED TO SHAVE BEFORE USING MY IPL HANDSET?

Yes, you should shave the desired areas before using your handset. A close to skin shave is best recommended. The goal is for the light energy to reach the hair follicle as quickly as possible, so shaving beforehand is essential to achieve the best results. The hair follicle does need to be intact for IPL to be effective. This means no waxing, plucking, threading, epilating etc.

WHAT HAIR REMOVAL METHODS CAN I USE BETWEEN TREATMENTS?

Between treatments you should only shave when required. You should never wax, pluck, or epilate as these hair removal methods remove the entire root, which is what absorbs the light during the treatment.

CAN I USE MY IPL BEFORE OR AFTER SUN TANNING?

You should wait 24-48 hours before and after extreme sun exposure. However, normal sun exposure is completely fine.

CAN I USE MY IPL AFTER FAKE TANNING?

No. You will need to remove and exfoliate all fake tan before using your IPL handset.

CAN I SHARE MY HANDSET WITH ANOTHER PERSON?

Yes, you can. This may decrease the lifetime of the handset per user. You should also always thoroughly clean the handset after each use.

HOW DO I CLEAN MY HANDSET?
يُنصح بتنظيف الجهاز بعد كل استخدام. يمكنك استخدام منديل كحولي أو أي منتج مضاد للبكتيريا لتنظيف الجهاز ونافذة الضوء بعد الجلسة. تأكد من أن الجهاز مغلق تمامًا وغير موصول بالكهرباء قبل القيام بذلك. بعد التنظيف، يُفضل تخزين الجهاز في مكان بارد وجاف بعد التأكد من جفافه تمامًا.
THERE IS A SLIGHT BLACKENING ON MY LIGHT WINDOW. IS THIS NORMAL?

As there is heat involved, slight blackening on/around the light window is normal and will not affect your handset, how it works or the results at all.

IS IT NORMAL FOR THERE TO BE A FAINT BURNING SMELL WHEN USING MY HANDSET?

Yes, this is completely normal. As the light energy is heating the hair, you may smell a slight burning but this just means there may be some hairs that have not been shaved. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.

WHAT IS THE RECOMMENDED AGE FOR USING IPL?

We advise that users of our handsets are 15 and older.

I WANT TO USE IT ON MY FACE, BUT I DON'T WANT TO SHAVE MY FACE.

For the face, you can use a Dermablade which is a very cheap tool available at most supermarkets.

DOES OROSKIN IPL HANDSETS HAVE A WARRANTY?

All handsets come with a 12 month warranty, that covers any manufacturer faults. If you are having any issues regarding your handset, please contact us at:
hello@oroskin.co

WILL I HAVE TO PAY CUSTOM FEES?

we send shipment DDU. Most of the time, you won't have to pay customs fees, but in rare cases, a fee may occur.

هل لديك سؤال؟ (فرشاة أوروسكن للوجه بالتقنية فوق الصوتية)

Flick through our Frequently Asked Questions below. If you need further assistance, get in touch with our friendly Customer Service team withWhatsApp, Instagram, or Email

ما مدى فعالية فرشاة أوروسكن للوجه بالتقنية فوق الصوتية في التنظيف العميق؟
بأكثر من ١٠,٠٠٠ نبضة فوق صوتية في الدقيقة وكرات مغناطيسية دائرية، تزيل الفرشاة ما يصل إلى ٩٩٪ من الأوساخ والمكياج والشوائب، مما يوفر تنظيفًا عميقًا لا مثيل له.
هل توفر فرشاة الوجه أوروسكن أي فوائد للتدليك؟
بالتأكيد! هذه الفرشاة لا تنظف فحسب، بل توفر أيضًا تدليكًا مريحًا للوجه، مما يعزز روتينك اليومي بتجربة شبيهة بالسبا.
ما مدى نظافة فرشاة الوجه أوروسكن وهل هي مناسبة للبشرة الحساسة؟
مصنوعة من السيليكون الطبي المضاد للبكتيريا، الفرشاة أكثر نظافة بـ ٣٥ مرة مقارنة بالفرش النايلون التقليدية، وهي لطيفة بما يكفي لتناسب جميع أنواع البشرة.
هل يمكن أن تساعد فرشاة أوروسكن في تحسين شباب بشرتي؟

Yes, the ultrasonic pulses boost natural blood circulation and stimulate collagen production, promoting a youthful glow and clearer, more vibrant skin.

هل فرشاة الوجه أوروسكن مناسبة للسفر وكم تدوم شحنتها؟
مثالية للسفر، حيث تدوم فرشاة أوروسكن المدمجة والقابلة لإعادة الشحن لمدة تتراوح بين ١ إلى ٢ شهرًا على شحنة واحدة.
هل يمكنني استخدام فرشاة الوجه أوروسكن يوميًا؟
نعم، تنظيفه اللطيف والفعال يجعله مناسبًا للاستخدام اليومي كجزء من روتين العناية بالبشرة الخاص بك.
كيف تقارن فرشاة الوجه أوروسكن بأساليب التنظيف التقليدية؟
توفر فرشاة أوروسكن تجربة تنظيف أكثر تطورًا، باستخدام تقنية الموجات فوق الصوتية للتنظيف العميق، مع فوائد إضافية مثل تدليك الوجه وتعزيز تجديد البشرة.

HAVE A QUESTION? (OroSkin 2-in-1 Eyebrows & Facial Hair Removal)

Flick through our Frequently Asked Questions below. If you need further assistance, get in touch with our friendly Customer Service team with WhatsApp, Instagram, or Email

ما مدى دقة جهاز أوروسكن تريمر ٢ في ١ لتشذيب الحواجب وشعر الوجه؟

يقدم جهاز التريمر دقة لا مثيل لها لتشكيل الحواجب، وينتقل بسهولة إلى رأس أكبر لإزالة شعر الوجه بلطف، مما يضمن نتائج خالية من العيوب.

 

هل يمكن استخدام جهاز أوروسكن تريمر على البشرة الحساسة؟

Yes, it's designed with advanced blades that glide gently over the skin, eliminating risks of nicks or irritations. Making it suitable for all skin types, including sensitive skin and ensuring a comfortable grooming experience without irritation.

هل جهاز أوروسكن تريمر مناسب للسفر؟

Absolutely, its compact, wireless design, coupled with USB charging, makes it an ideal beauty tool for on-the-go grooming.

HOW LONG DOES THE BATTERY LAST ON A SINGLE CHARGE?

يتميز جهاز أوروسكن تريمر بكفاءة عالية في استهلاك الطاقة. عند شحنه بالكامل، يدوم حتى ٧٠ دقيقة من الاستخدام الفعّال، ما يعادل حوالي ٣٥ استخدامًا. هذا يعني أنه يمكن أن يستمر لمدة ١-٢ شهر على شحنة واحدة، اعتمادًا على وتيرة الاستخدام، مما يجعله مثاليًا للعناية اليومية والسفر.

 

هل جهاز التريمر مقاوم للماء أو يمكن استخدامه في الظروف الرطبة؟

تم تصميم جهاز أوروسكن تريمر للاستخدام الجاف وليس مقاومًا للماء. ومع ذلك، يمكن تنظيف رؤوس التبديل الخاصة بالحواجب وشعر الوجه بأمان باستخدام الماء. هذه الرؤوس مقاومة للصدأ والتآكل، مما يضمن النظافة والمتانة. لضمان الأداء الأمثل والسلامة، يجب استخدام الجسم الرئيسي للتريمر على بشرة جافة وإبعاده عن الماء.

 

HOW EASY IS IT TO SWITCH BETWEEN THE EYEBROW AND FACIAL HAIR TRIMMING HEADS?
تم تصميم التبديل بين رؤوس تشذيب الحواجب وشعر الوجه في جهاز أوروسكن تريمر ليكون سهلًا وآمنًا. لتغيير الرأس، عليك تدويره عكس اتجاه عقارب الساعة مع تطبيق ضغط بسيط لإزالته. عند تركيب الرأس، قم بمحاذاته مع الجسم الرئيسي ولفه في اتجاه عقارب الساعة مع تطبيق ضغط خفيف حتى تشعر بنقرة تؤكد تثبيته في مكانه. هذه النقرة تضمن أن الرأس مثبت بأمان وجاهز للاستخدام، مما يسمح بالانتقال السريع والسلس بين احتياجات العناية المختلفة.

HAVE A QUESTION? (OROSKIN EXFOLIATING GLOVE)

Flick through our Frequently Asked Questions below. If you need further assistance, get in touch with our friendly Customer Service team withWhatsApp, Instagram, or Email

WHAT MAKES THE OROSKIN EXFOLIATION GLOVE DIFFERENT FROM OTHER EXFOLIATION PRODUCTS?
قفاز التقشير أوروسكن يجمع بين تقنيات الجمال القديمة واحتياجات العناية بالبشرة الحديثة. يوفر تقشيرًا لطيفًا وفعالًا دون الحاجة إلى استخدام الصابون، باستخدام الماء فقط. هذا القفاز الصديق للبيئة والقابل لإعادة الاستخدام لا يساعد فقط في تقليل التأثير البيئي، بل يضمن أيضًا ترك بشرتك ناعمة ومشرقة.
HOW OFTEN SHOULD I USE THE OROSKIN EXFOLIATION GLOVE, AND WHEN DO I NEED TO REPLACE IT?

For best results, we recommend using the glove 1-2 times per week. To maintain its effectiveness and hygiene, replace the glove every 6 weeks.

IS THE OROSKIN EXFOLIATION GLOVE SUITABLE FOR ALL SKIN TYPES?

Yes, our glove is designed to be gentle yet effective on various skin types. It's particularly beneficial for breaking down keratosis pilaris, leaving your skin smooth and radiant.

HOW DO I USE THE OROSKIN EXFOLIATION GLOVE?

Start by 'steaming' your skin in a bath or shower for at least 5 minutes. Dampen the glove, squeezing out excess water, and then scrub your body in quick circular motions. Rinse your body and the glove with gentle soap and water, and follow up with a moisturizing lotion to lock in softness.

CAN THE OROSKIN EXFOLIATION GLOVE BE INTEGRATED INTO MY CURRENT SKINCARE ROUTINE?

Absolutely! The glove is designed for easy integration into any skincare routine. It's simple to use and maintain, offering a fuss-free way to enhance your beauty regimen.

WHAT ARE THE MAINTENANCE AND CARE INSTRUCTIONS FOR THE OROSKIN EXFOLIATION GLOVE?

After each use, rinse the glove with gentle soap and water. Let it air dry before storing it. This simple care routine ensures the longevity and hygiene of your glove.

HOW DOES THE OROSKIN EXFOLIATION GLOVE CONTRIBUTE TO HEALTHIER SKIN?

Regular use of the glove helps in removing dead skin cells, promoting cell regeneration, and improving skin texture. It's an effective tool for maintaining consistently soft and smooth skin.

Have a question? (OroSkin Safety Glasses)

Flick through our Frequently Asked Questions below. If you need further assistance, get in touch with our friendly Customer Service team withWhatsApp, Instagram, or Email

WHAT ARE OROSKIN SAFETY GLASSES?

OroSkin Safety Glasses are protective eyewear designed to enhance safety and comfort when using our IPL devices. They are specifically tailored to complement the use of intense pulsed light technology.

WHY SHOULD I CONSIDER BUYING OROSKIN SAFETY GLASSES?

While our IPL handset is extremely safe, the safety glasses provide an additional layer of eye protection. They are designed to ensure maximum comfort and safety during the use of IPL technology.

HOW CAN I PURCHASE THE OROSKIN SAFETY GLASSES?

The OroSkin Safety Glasses are exclusively available as a special add-on option on the thank-you page after you confirm your IPL order. They are not listed as a regular item on our website.

ARE THE SAFETY GLASSES A REQUIREMENT FOR USING OROSKIN IPL DEVICES?

While not mandatory, they are highly recommended for enhanced eye protection and comfort during IPL treatments.

WHAT MAKES OROSKIN SAFETY GLASSES DIFFERENT FROM REGULAR SAFETY GLASSES?

OroSkin Safety Glasses are specifically designed to complement IPL technology, offering optimal protection against the specific light wavelengths emitted by the device.