90 Days 100% Money Back Guarantee Policy

At OroSkin, we’re not just confident—we’re absolutely certain that our products will deliver results you’ll love. We’re so committed to your satisfaction that we offer a 90-Day Money Back Guarantee on select devices. This isn’t because we expect you to use it, but because we know the quality and effectiveness our products provide.

Try OroSkin’s luxury skincare solutions completely risk-free, knowing we’ve taken all the risks so you can enjoy your journey to radiant, flawless skin with complete peace of mind. Choose wisely—experience OroSkin’s promise of transformative results.

Section 1: OroSkin IPL – OroSkin ICE & OroSkin Classic

Our OroSkin ICE and OroSkin Classic IPL Hair Removal Handsets are engineered for consistent, long-term hair removal. If you complete a minimum of 10 sessions within 90 days and see minimal results, you’re eligible for a refund. Here’s how it works:

Requirements:

1. Take Your 'Before' Photo: Capture a clear photo of your treatment area before your first session, so we can assess your starting point.
2. Weekly Progress Photos: Take a weekly photo of the same treatment area before each session. A minimum of 10 photos is required to show consistent use over your 10-12 week journey.
   • Note: If treating multiple areas, progress photos are only needed for one area.
3. No Change: After 10 sessions (within 90 days) with no visible hair reduction, you may initiate a refund request.

Refund Process:

1. Submit Photos: Send your 'before' and weekly progress photos to Hello@oroskin.co to begin the review process.
2. Return Approval: Upon approval, our customer care team will guide you through returning the device.
3. Refund: Once the device is received and inspected, we’ll issue a refund to your original payment method. We suggest using tracked shipping to ensure safe arrival.

Section 2: OroSkin LED Mask – OroSkin Elite LED Face Mask

For the OroSkin Elite LED Face Mask, we offer the same 90-Day Money Back Guarantee with guidelines tailored for skincare benefits that develop over time.

Requirements:

1. Take Your 'Before' Photo: Capture a clear 'before' photo to document the initial condition of your skin.
2. Weekly Progress Photos: Use the mask five times per week for the first month, reducing to twice per week thereafter. Take a weekly photo of your skin each week before use. A minimum of 10 photos is required within 90 days to confirm consistent use.
3. No Improvement: After 10 sessions, if you don't see skin improvement, you’re eligible for a refund.

Refund Process:

1. Submit Photos: Send the ‘before’ and weekly photos to Hello@oroskin.co showing minimal visible changes.
2. Return Approval: Our customer care team will guide you through the return process after approval.
3. Refund: Once the mask is returned and inspected, we’ll process your refund.

Section 3: OroSkin Pore-fection – OroSkin Pore-fection Blackhead Remover

Our OroSkin Pore-fection Blackhead Remover provides instant results by clearing pores with advanced vacuum technology. If, within 90 days, the device does not deliver the expected results, you’re eligible for a refund following the steps below.

Requirements:

1. Uncut Video Proof: Record a continuous, uncut video showing visible blackheads on your skin, then proceed to use the Pore-fection device correctly.
   • Note: Ensure each area is treated with the appropriate vacuum head and intensity setting for best results.
2. No Improvement: If there’s no visible improvement in the same video, you may begin a refund request.

Refund Process:

1. Submit Video: Send the uncut video to Hello@oroskin.co demonstrating that the device provided no improvement.
2. Return Approval: Once our team confirms the video evidence, they’ll guide you through the return process.
3. Refund: After the device is received and verified, we’ll issue a refund to your original payment method.

Important Information:

• One-Time Request: The Money Back Guarantee is a one-time opportunity per customer to ensure authenticity and avoid insincere refund claims.
• Tracked Shipping: Use a tracked service for returns; OroSkin is not responsible for packages lost in transit.
• Non-Returnable: Our 90-Day Money Back Guarantee applies only as outlined above. Other returns are not accepted, as our products are final sale.