Return Policy

At OroSkin, we are dedicated to providing our customers with exceptional products and service. To maintain clarity and transparency, we would like to emphasize the following:

1. All Sales Are Final

All OroSkin products are considered final sale and are not eligible for returns or refunds under any circumstances, except as specified in our 90-Day Money Back Guarantee.

• No Immediate Returns: Products cannot be returned simply because of a change of mind or an immediate decision to cancel after purchase.
• Hygiene and Safety: Due to the personal nature of our devices, we do not accept returns to ensure the highest standards of hygiene and safety.

2. Exceptions to the Final Sale Policy

While all products are final sale, select devices are covered under our 90-Day Money Back Guarantee, subject to specific criteria outlined on the dedicated policy page. Refund requests for eligible products will only be processed if the requirements of the Guarantee are met.

3. Key Points for Returns Under the Money Back Guarantee

• Only products approved under the 90-Day Money Back Guarantee are eligible for a refund.
• No returns or refunds will be processed without prior approval from our customer care team.
• Customers are responsible for return shipping costs, and we strongly recommend using tracked shipping to ensure safe delivery. OroSkin is not liable for lost packages.

4. Non-Eligible Products

Products not covered under the 90-Day Money Back Guarantee are strictly non-returnable. These include, but are not limited to, accessories, brushes, trimmers, and gloves.

Contact Us

If you have any questions or require clarification regarding our return policy, please reach out to us at Hello@oroskin.co. Our team is available to provide support and assist with any inquiries.

This policy is designed to provide clear guidelines for returns and ensure a seamless experience for all our customers. Thank you for choosing OroSkin.